We’ve talked a lot about brands, how they choose to promote their products, and how to avoid brand nightmares. We also covered the (partial) re-branding of GM – or at least what we think they should have done!

Most companies will be lucky, they will never have to go through the process of a complete re-brand. But, there are a few who will have to…and then there are those that choose to. Of course, re-branding an entire company is not easy, and should be given the time and respect it deserves.

Which is exactly what Gro Baby did when they re-branded everything and became GroVia. Their story is explained in detail on the Fox Small Business site, but the most important details of how they made a successful re-branding happen are below:

• In the earliest stages, brainstorm. Ask yourself these simple questions: Who are we? Who are our customers? Where is our company going?
• Be absolutely certain you are working closely with an intellectual property attorney while choosing names. You are going to want to choose a name that can be registered.
• Enlist the help of a PR firm starting in those early stages, and start planning how you are going to launch your rebrand to the public.
• Know your competition. Does your rebrand set your product apart from others on the market? This is your chance to update your image; don’t try to fit in with your competition–take a risk!
• Budget accordingly. Rebrands are expensive, no matter the size of your company. Be certain you have allotted enough for a strategic public relations campaign (from press releases to interviews and events) and aggressive marketing following the launch of your brand.

Have you ever had to re-brand your business? What other suggestions do you have?

50 years ago, if a new product was introduced into the market, it was advertised through the newspapers, magazines, word of mouth and radio ads. Ad directors needed to be creative – really think through exactly what they were putting to paper, since it wasn’t cheap to run ads. They included all the details they could – people actually read the ads, curious to see the new specs and why they should be interested. These ads sold cars! I remember talking with my grandparents about old advertising – and how much they loved it. It was true – the companies put everything on the line, and their eggs in one basket. They needed these ads to work or they weren’t selling their products. They also remember the door to door salesmen – everything from the vacuum cleaner to steak knives, brought and demonstrated in home to show the public just how amazing the products really were. It was a different time for ads – and branding.

Now, we have TV, the web, social media and advertising has changed dramatically. While print advertising still exists, it has become less and less prevalent as traditional media slows. It is still necessary for branding, but print alone will not market your product. You now need to add in television, radio, social media and new technology. Of course, this is a double edged sword. While it does allow companies to diversify their marketing and  increase the touches to the customer, it can also allow for more branding problems and the need for a better strategy. You can’t just jump on twitter and be a success, just like facebook and blogging won’t save a bad business. True branding still requires the same thing it did 50 years ago – a good message, quality products and a strong brand.

Which brings me to today’s question: If you were to release a new product into the market today, how would you do it? Which tools would be the most important? The least important?

Share your thoughts!

Last week’s article from the Washington Post on the new 6 bladed razor from ShaveMate was one of the funniest (and most ridiculous) articles I have ever read. Luckily, it wasn’t the Washington Posts fault. The humor and laughter can all be blamed on those who were interviewed – The Tomassetti brothers who created this razor and Damon Jones of Gillette. Let me share with you some of the best pieces of the article…

WP asked why they felt the razor needed 6 blades (the most blades on any available razor), and the Tomasetti’s responded,

“It’s not just the blades,” says Lou Tomassetti who, along with his brother Peter, invented the Titan. “It’s really everything you need in one.” The Titan, he explains, also comes with shaving cream in the handle and a moisture strip.

“If you go out and try to buy equipment for shaving today,” Lou continues, “it’s very complicated.”

“You might have to buy batteries,” Peter adds.

“ShaveMate is really a lifestyle change” from all that, Lou says. “It’s a shaving revolution.”

Really guys? Shaving supplies are so complicated that you had to put everything into one? I’ve seen my husband shave…it really doesn’t look all that tough. So, maybe it’s just these guys thinking shaving is difficult. Certainly the Gillette gentlemen, the ones who first started the trend of adding more blades did it for a better reason? Nope…apparently to them, it is very technical science!

“It’s a scientific approach called ‘progressive geometry,’ ” says Damon Jones of Gillette. “It’s scientifically proven that multiple blades” will cut closer than just one. Shaving with a three-bladed razor is equivalent to shaving three times with a single blade — but, Jones says, even smoother.

“We use technology that’s used in the semiconductor industry and the automotive industry to get the spacing just right between blades,” he says. (Note: Maybe this is why the Mach ads featured cars?) “We’re talking microns,” Jones says. “It’s a very deep technical science.”

Okay, now you’ve got to be screwing with me…you use the automotive industry to get the spacing right?! Now I am really laughing.

Chime in guys – what do you think? Do you really need a 6 bladed razor?

Well, the simple answer would be to avoid doing anything that these 10 brands did this year!

Using data from the two largest brand-valuations firms as a reference, 24/7 Wall St. chose 10 big-name brands operating in the U.S. that have lost substantial chunks of their brand valuations in the first half of this year. They then mixed in a whole host of other criteria, and ended up with a list of “The 10 Biggest Brand Disasters of 2010″ — those on the list have lost well over $100 billion in brand value since Jan. 1.

The list includes brands like (BP (of course), Dell, Adobe (Blame Apple), Sony, Johnson&Johnson and Toyota(recalls will do it). Each company in the list was once a giant in the industry, well respected and definitely ahead of its time. But, with new changes to other brands, huge disasters with their products or problems with their services…these brands have lost serious footing.

The question is: How can we avoid the same fates as these once-giants?

Think, then react. Almost all of the above companies either reacted to problems before they thought them through (resulting in more problems) or thought about it a lot and did nothing (resulting in nothing). There are so many ways that many of these companies could have pulled themselves out of the holes they were in if they had only reacted the right way and been involved and honest with their customer base.

Let’s look at Adobe (the least controversial on the list, but still one worth looking at). Adobe took a huge dive this year because of a few harsh words from the Apple man, Mr. Steve Jobs. At a press conference, he started his tirade against flash…and continued it in writing: “Flash was created during the PC era for PCs and mice. The mobile era is about low power devices, touch interfaces and open Web standards, all areas where Flash falls short”. Big words from a powerful man, and in one fell swoop, the Adobe stock took a dive.

So how could they have fixed this problem? Possibly by admitting that Jobs was right…partially. Yes, mobile interfaces may not need flash, but there are still many sites that use it and so having it as an option for your users is a positive – not a negative. Adobe needed to also reach out to its users and talk with them…who knows, they may have had a great way to help! At the end of the day, Adobe did nothing to combat the words, nor to rally their troops around their product.

Don’t let this happen to you.

Lexus has always been a luxury brand – and the vehicles are easily equated with style and class, and money. Despite the fact that Lexus’ is not a cheap vehicle, Lexus has never been seen as a contender in the fast, sleek and sexy sports car world. But with the new Lexus LFA, they are attempting to changes their affiliation.

Hitting 0-60 in 3.6 seconds, places it into contention with the Ferrari’s and the Lamborghini’s. Of course, it is also in the same price range. Which is a huge jump. Most Lexus vehicles range from $40,000-$100,000 whereas the new LFA supercar comes in at $375,000 (base msrp). So my question is: How will they compete?

When Volkswagen split from their ‘traditional’ $25-$45,000 cars and created the Phaeton which started at above $75,000, they made a huge error. The cars did not sell well, and despite recent face-lifts and changes, they still are not selling well. Why? Because people who are Volkswagen buyers are not traditionally those who are willing to fork out more than $50,000 for a car.

So with Lexus attempting to make the leap from style and class to high-priced sexy vehicles, I worry if they won’t face the same problems that Volkswagen has.

But, no matter the battle ahead, I am certainly impressed with their commercial. It certainly makes me think about them in a new light…that is one very sexy car.

If you’re Koleston Naturals Hair color, it’s done by placing a billboard where the changes in the sun level will change the hair color on the billboard:

The image above is a time lapsed series of a billboard in Beirut, Lebanon from 2007. The billboard captures the image, and hair, of a beautiful woman, designed to show the beauty of natural hair color that Koleston Naturals provides. I personally love the simplicity and creativity of the ad – using natural light and natural changes to capture the Blondes, Redheads and Brunettes of the world. What I also appreciated was the fact that they let the nature and the picture speak for themselves. They didn’t need to tell you that Koleston hair color was all natural, made to be gentle on the hair and protect it’s natural beauty…they didn’t have to. The billboards told the story without the words. The only thing I see as problematic is that if you were to just pass by the billboard (unless you planned on hanging around for a few hours), you would only ever see one color. And if you only saw it at night…it wouldn’t seem as impressive. With that said, this is still one of the most impressive pieces of creative marketing I have seen in awhile.

Have you seen other ads that are capitalizing on nature? Share!

Let’s talk bad commercials…what is the worst you have seen recently?

For me, it’s the Burger King commercials…unfortunately it isn’t just one, it’s all of them. The obnoxious “King” makes my skin crawl the minute he hits the screen.

Which commercials do you despise?

I can’t count the number of TV ads that I watch and just shake my head at – from the downright awful to the confusing and pointless. But, I find that my frustration and confusion doesn’t lie completely with the commercials content, but the concept of commercials in general.

I can only assume that commercials were originally created to promote a product or service by informing the population what it can do for you and why you absolutely must have to have it. But, over the years, this idea of commercials has been so mutated by the businesses that commercials are now not only a waste of money but a waste of brain power. Now, I am not unrealistic, I am not asking for all commercials to be done away with. What I am asking for is that companies stop creating the horrid drivel they are now and create simple commercials – promote their product, tell me why I need it, and be done. Stop destroying great music by setting it to a montage of stuff that has zero to do with the business (hey Chase…I’m talking to you). Get rid of the obnoxiously awful mascots that behave in ridiculous manners (Burger King, Jack in the Box, Geico..are you listening?). And convince me that your product is for me without awful gimmicks (hmm, this includes pretty much all of you big business!).

If companies could do the above 3 things, commercials might have a chance to be beneficial – and possibly cost a whole heck of a lot less. And guess where you could spend that extra money? Improving customer service, listening to social media channels and doing more research on ways to improve your products! See, this is a win/win situation!

Of course, this is only my opinion, but somehow I doubt I am alone.

What do you think of TV commercials? How could these companies spend their money more effectively?

Every (for profit) business has an offering, whether it is a service or a product, there is something that they are going to make money off of. But, that service or product is not always (actually, rarely is it) the key marketing tool for a business. Coca Cola sells soda, right? But what is their key marketing statement? “Open Happiness”. AllState sells insurance, but they don’t use that as their marketing statement do they? They tell the consumer “You’re in good hands”.

A lot of times, this key statement is considered a tagline, but I feel that is a misnomer. A tagline makes it sound silly and pointless, just more words that mean nothing. In reality, the tagline should be called your key marketing statement. This statement is used as your  overlying sentiment that you want to portray to your customers every single day. This should be your mantra both in the office, with employees, and out of the office, with clients. This is the key to your success – and needs to speak volumes about who you are as a company and what it means to work with you. When you approach someone and they ask you what you do, you should give them your key marketing statement, then more details. Your business card should have the key marketing statement prominently placed, as should your website and all marketing materials.

When you are considering a key marketing statement there are a few things to consider:

1. What is it that you want to be known for?
2. What can you offer that no one else can?
3. How are you proving you are unique?

Using the answer to any of these questions should help you to form your key marketing statement.

What is your companies key marketing statement?

Does it actually get followed or is it just empty words?

Your brand relies on its customers and consumers. One of the quickest ways to lose these consumers and risk the strength of your brand is to ignore social media. Knowing what is being said about you is the first step towards making a change and improving your business. While not all brands will take the jump into participation, all brands need to be monitoring.  Here are 5 places you need to monitor your brand:

1. Forums: Is there a forum about your industry? It’s easy to find out, just do a quick Google search. Find out the biggest ones and search through for your brand.
2. Twitter: Even if you don’t use your account very often, at least set one up so that you can run searches for keywords in your industry and your own brand name.
3. Facebook: You’d be surprised how many “I hate X Company” groups and fan pages there are. Make sure that yours isn’t one of them. Also, you may want to make sure that the employees aren’t taking to the social media sphere to bash your brand either!
4. Search engines: Google Alerts allow you to set up keyword searches for your business name, executives in the company and even long phrases. Make sure you know every time your company is mentioned on the web.
5. Blogs: Just like forums, almost all industries have 5-10 top blogs that cover the products and companies. Make sure you know who they are and what they are saying about you.

What else can you monitor to protect your brand in the online world?