We’ve talked a lot about brands, how they choose to promote their products, and how to avoid brand nightmares. We also covered the (partial) re-branding of GM – or at least what we think they should have done!

Most companies will be lucky, they will never have to go through the process of a complete re-brand. But, there are a few who will have to…and then there are those that choose to. Of course, re-branding an entire company is not easy, and should be given the time and respect it deserves.

Which is exactly what Gro Baby did when they re-branded everything and became GroVia. Their story is explained in detail on the Fox Small Business site, but the most important details of how they made a successful re-branding happen are below:

• In the earliest stages, brainstorm. Ask yourself these simple questions: Who are we? Who are our customers? Where is our company going?
• Be absolutely certain you are working closely with an intellectual property attorney while choosing names. You are going to want to choose a name that can be registered.
• Enlist the help of a PR firm starting in those early stages, and start planning how you are going to launch your rebrand to the public.
• Know your competition. Does your rebrand set your product apart from others on the market? This is your chance to update your image; don’t try to fit in with your competition–take a risk!
• Budget accordingly. Rebrands are expensive, no matter the size of your company. Be certain you have allotted enough for a strategic public relations campaign (from press releases to interviews and events) and aggressive marketing following the launch of your brand.

Have you ever had to re-brand your business? What other suggestions do you have?

Reading Brian Stelter’s story in the New York Times was a little unbelievable, but completely inspiring. And made me wonder what we could do through twitter – or how his story could help other companies.

The basics: Brian Stelter started a twitter account specifically to help him lose weight. Every day, he would tweet what he was eating, when he was working out, and how much he had lost. It was a chance for him to be held accountable and have a cheering section. He said he thought about trying weight watchers and other programs, but none would keep him motivated…so he turned to twitter. The post talks about the success he has seen, and the results he is experiencing. One of the most impressive results were the number of people who supported him, sent him messages and even called him. He in turn became motivation for others, who joined in his weight loss goals!

So how can a business learn from what Brian did? What are the take-aways from his twitter plight to lose weight?

1. Have something compelling to talk about. Brian found a group to follow him because he was putting himself out there and giving people a real chance to connect with him. Businesses need to be open in the same way. Provide answers, help and be available for your consumers and finding a follower base will be easy.
2. Create a community. The followers liked Brian’s account because he created a community around his weight loss. Others could comment, share their stories and be involved. Giving people a place to share a common bond will create a stronger network.
3. He stuck with it. Just like his weight loss, he also stuck with twitter. He didn’t ignore it, or worse, do it for a month and then give up. His accounts reliability meant that others were willing to follow and be a part of it. People don’t want to follow accounts that will disappear overnight.
4. He talked about things everyone understands. If you try to be too technical, or share content that only a small percentage of people will care about it is hard to gain followers. People want to be able to respond and understand – so give them content that is on their level. Stay away from the technical jargon.

Many companies try to over complicate what it takes to find success through social media. Brian’s account and results show that there are better ways. Open lines of communication, sharing real stories and being honest to your followers will deliver the best results.

What else can we learn from his twitter account and how he managed it?

50 years ago, if a new product was introduced into the market, it was advertised through the newspapers, magazines, word of mouth and radio ads. Ad directors needed to be creative – really think through exactly what they were putting to paper, since it wasn’t cheap to run ads. They included all the details they could – people actually read the ads, curious to see the new specs and why they should be interested. These ads sold cars! I remember talking with my grandparents about old advertising – and how much they loved it. It was true – the companies put everything on the line, and their eggs in one basket. They needed these ads to work or they weren’t selling their products. They also remember the door to door salesmen – everything from the vacuum cleaner to steak knives, brought and demonstrated in home to show the public just how amazing the products really were. It was a different time for ads – and branding.

Now, we have TV, the web, social media and advertising has changed dramatically. While print advertising still exists, it has become less and less prevalent as traditional media slows. It is still necessary for branding, but print alone will not market your product. You now need to add in television, radio, social media and new technology. Of course, this is a double edged sword. While it does allow companies to diversify their marketing and  increase the touches to the customer, it can also allow for more branding problems and the need for a better strategy. You can’t just jump on twitter and be a success, just like facebook and blogging won’t save a bad business. True branding still requires the same thing it did 50 years ago – a good message, quality products and a strong brand.

Which brings me to today’s question: If you were to release a new product into the market today, how would you do it? Which tools would be the most important? The least important?

Share your thoughts!

Last week’s article from the Washington Post on the new 6 bladed razor from ShaveMate was one of the funniest (and most ridiculous) articles I have ever read. Luckily, it wasn’t the Washington Posts fault. The humor and laughter can all be blamed on those who were interviewed – The Tomassetti brothers who created this razor and Damon Jones of Gillette. Let me share with you some of the best pieces of the article…

WP asked why they felt the razor needed 6 blades (the most blades on any available razor), and the Tomasetti’s responded,

“It’s not just the blades,” says Lou Tomassetti who, along with his brother Peter, invented the Titan. “It’s really everything you need in one.” The Titan, he explains, also comes with shaving cream in the handle and a moisture strip.

“If you go out and try to buy equipment for shaving today,” Lou continues, “it’s very complicated.”

“You might have to buy batteries,” Peter adds.

“ShaveMate is really a lifestyle change” from all that, Lou says. “It’s a shaving revolution.”

Really guys? Shaving supplies are so complicated that you had to put everything into one? I’ve seen my husband shave…it really doesn’t look all that tough. So, maybe it’s just these guys thinking shaving is difficult. Certainly the Gillette gentlemen, the ones who first started the trend of adding more blades did it for a better reason? Nope…apparently to them, it is very technical science!

“It’s a scientific approach called ‘progressive geometry,’ ” says Damon Jones of Gillette. “It’s scientifically proven that multiple blades” will cut closer than just one. Shaving with a three-bladed razor is equivalent to shaving three times with a single blade — but, Jones says, even smoother.

“We use technology that’s used in the semiconductor industry and the automotive industry to get the spacing just right between blades,” he says. (Note: Maybe this is why the Mach ads featured cars?) “We’re talking microns,” Jones says. “It’s a very deep technical science.”

Okay, now you’ve got to be screwing with me…you use the automotive industry to get the spacing right?! Now I am really laughing.

Chime in guys – what do you think? Do you really need a 6 bladed razor?

Well, the simple answer would be to avoid doing anything that these 10 brands did this year!

Using data from the two largest brand-valuations firms as a reference, 24/7 Wall St. chose 10 big-name brands operating in the U.S. that have lost substantial chunks of their brand valuations in the first half of this year. They then mixed in a whole host of other criteria, and ended up with a list of “The 10 Biggest Brand Disasters of 2010″ — those on the list have lost well over $100 billion in brand value since Jan. 1.

The list includes brands like (BP (of course), Dell, Adobe (Blame Apple), Sony, Johnson&Johnson and Toyota(recalls will do it). Each company in the list was once a giant in the industry, well respected and definitely ahead of its time. But, with new changes to other brands, huge disasters with their products or problems with their services…these brands have lost serious footing.

The question is: How can we avoid the same fates as these once-giants?

Think, then react. Almost all of the above companies either reacted to problems before they thought them through (resulting in more problems) or thought about it a lot and did nothing (resulting in nothing). There are so many ways that many of these companies could have pulled themselves out of the holes they were in if they had only reacted the right way and been involved and honest with their customer base.

Let’s look at Adobe (the least controversial on the list, but still one worth looking at). Adobe took a huge dive this year because of a few harsh words from the Apple man, Mr. Steve Jobs. At a press conference, he started his tirade against flash…and continued it in writing: “Flash was created during the PC era for PCs and mice. The mobile era is about low power devices, touch interfaces and open Web standards, all areas where Flash falls short”. Big words from a powerful man, and in one fell swoop, the Adobe stock took a dive.

So how could they have fixed this problem? Possibly by admitting that Jobs was right…partially. Yes, mobile interfaces may not need flash, but there are still many sites that use it and so having it as an option for your users is a positive – not a negative. Adobe needed to also reach out to its users and talk with them…who knows, they may have had a great way to help! At the end of the day, Adobe did nothing to combat the words, nor to rally their troops around their product.

Don’t let this happen to you.

Lexus has always been a luxury brand – and the vehicles are easily equated with style and class, and money. Despite the fact that Lexus’ is not a cheap vehicle, Lexus has never been seen as a contender in the fast, sleek and sexy sports car world. But with the new Lexus LFA, they are attempting to changes their affiliation.

Hitting 0-60 in 3.6 seconds, places it into contention with the Ferrari’s and the Lamborghini’s. Of course, it is also in the same price range. Which is a huge jump. Most Lexus vehicles range from $40,000-$100,000 whereas the new LFA supercar comes in at $375,000 (base msrp). So my question is: How will they compete?

When Volkswagen split from their ‘traditional’ $25-$45,000 cars and created the Phaeton which started at above $75,000, they made a huge error. The cars did not sell well, and despite recent face-lifts and changes, they still are not selling well. Why? Because people who are Volkswagen buyers are not traditionally those who are willing to fork out more than $50,000 for a car.

So with Lexus attempting to make the leap from style and class to high-priced sexy vehicles, I worry if they won’t face the same problems that Volkswagen has.

But, no matter the battle ahead, I am certainly impressed with their commercial. It certainly makes me think about them in a new light…that is one very sexy car.

If you’re Koleston Naturals Hair color, it’s done by placing a billboard where the changes in the sun level will change the hair color on the billboard:

The image above is a time lapsed series of a billboard in Beirut, Lebanon from 2007. The billboard captures the image, and hair, of a beautiful woman, designed to show the beauty of natural hair color that Koleston Naturals provides. I personally love the simplicity and creativity of the ad – using natural light and natural changes to capture the Blondes, Redheads and Brunettes of the world. What I also appreciated was the fact that they let the nature and the picture speak for themselves. They didn’t need to tell you that Koleston hair color was all natural, made to be gentle on the hair and protect it’s natural beauty…they didn’t have to. The billboards told the story without the words. The only thing I see as problematic is that if you were to just pass by the billboard (unless you planned on hanging around for a few hours), you would only ever see one color. And if you only saw it at night…it wouldn’t seem as impressive. With that said, this is still one of the most impressive pieces of creative marketing I have seen in awhile.

Have you seen other ads that are capitalizing on nature? Share!

Marketing itself is free – word of mouth, meeting new people, talking about what you do – there is no inherent cost. But, creating a strong marketing strategy, tools you can use and creative you can hand out does have a cost. And that cost varies greatly depending on who you are, how you plan to market and what audience you are reaching.

Small companies with targeted audiences can get away with smaller marketing budgets because their audience is usually easier to reach in less expensive ways. Whereas a company like Coca Cola wouldn’t survive without a huge marketing budget because their audience is, well, everyone!

So, as the small business owner with a small marketing budget, what tools and techniques can you use to optimize the money you can spend?

1. Brand yourself the right way. Having a strong branding and good marketing pieces to back you up will make everything easier and more successful, which leads to a return on your investment
2. Use twitter, facebook, and your blog. Online marketing is much less expensive than traditional marketing strategies. Using these tools effectively can create conversation which enables your marketing to be more effective.
3. Attend networking events. These events are usually $5-10 to attend, but can generate some serious business. If you combine attending these with a strong social media strategy, you will already have small introductions to many of the attendees.
4. Ask for referrals. Great clients are hard to find, but when you do, make sure you really appreciate them. And, when they are at their happiest after a project, as for them to pass your name along! Free word of mouth from someone else.
5. Sponsorships. Find local events that your ideal audience will be attending and create something memorable as a sponsorship. Give away something that is valuable, but doesn’t have a high out of pocket cost. Time is always a good one…

If you can find ways to use your money more effectively in marketing, you will soon realize you have a larger budget and more to spend on the tools that work.

What other ways can you market on a budget?

Let’s talk bad commercials…what is the worst you have seen recently?

For me, it’s the Burger King commercials…unfortunately it isn’t just one, it’s all of them. The obnoxious “King” makes my skin crawl the minute he hits the screen.

Which commercials do you despise?

I can’t count the number of TV ads that I watch and just shake my head at – from the downright awful to the confusing and pointless. But, I find that my frustration and confusion doesn’t lie completely with the commercials content, but the concept of commercials in general.

I can only assume that commercials were originally created to promote a product or service by informing the population what it can do for you and why you absolutely must have to have it. But, over the years, this idea of commercials has been so mutated by the businesses that commercials are now not only a waste of money but a waste of brain power. Now, I am not unrealistic, I am not asking for all commercials to be done away with. What I am asking for is that companies stop creating the horrid drivel they are now and create simple commercials – promote their product, tell me why I need it, and be done. Stop destroying great music by setting it to a montage of stuff that has zero to do with the business (hey Chase…I’m talking to you). Get rid of the obnoxiously awful mascots that behave in ridiculous manners (Burger King, Jack in the Box, Geico..are you listening?). And convince me that your product is for me without awful gimmicks (hmm, this includes pretty much all of you big business!).

If companies could do the above 3 things, commercials might have a chance to be beneficial – and possibly cost a whole heck of a lot less. And guess where you could spend that extra money? Improving customer service, listening to social media channels and doing more research on ways to improve your products! See, this is a win/win situation!

Of course, this is only my opinion, but somehow I doubt I am alone.

What do you think of TV commercials? How could these companies spend their money more effectively?